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Contact Us

First, please check our Frequently Asked Questions to see if your question is answered there.  If not, you can contact us by one of the ways below…

Email/Online:

  • Need to make changes to your account?  Log in here to access your online account.
    IMPORTANT: All changes for the upcoming weekend must be changed in your online account by Wednesdays at 12noon.  After Wednesday at 12noon, everything has been solidified for the upcoming weekend’s produce sorting/deliveries.  Thanks for your understanding!
  • Other billing-related questions, email Amber at billing@urbanacresmarket.com.
  • General inquiries or comments, email info@urbanacresmarket.com.

Phone:

214-466-1260

IMPORTANT: All changes for the upcoming weekend must be submitted by Wednesdays at 12noon.  After Wednesday at 12noon, our entire team is focused on the coming weekend’s produce sorting/deliveries and cannot immediately tend to requests.  Thanks for your understanding!

Store Info:

1301-B West Davis St, Dallas TX 75208  Map

Monday-Thursday: CLOSED
Friday: 12pm-6pm
Saturday: 8am-6pm
Sunday:
12pm-5pm

74 Comments leave one →
  1. Kent Jisha permalink
    May 10, 2010 1:57 am

    I am the owner of Texas Daily Harvest the only USDA certified organic cow cheese made in Texas. We have a dairy, processing plant and organic produce farm about a hour East of Dallas. We have low temperature pasteurized organic Jersey milk, butter, cream, cottage cheese, whey ricotta, yogurt. greek yogurt and drinkable yogurts as well as a variety of raw milk cheeses including Gouda, Cheddar, Feta, Swiss, Monterrey Jack, Colby and others. We are also certified organic in eggs and have blue and green pastured eggs from very happy chickens. We also have duck eggs.
    We are certified in fruits and vegetables and have some produce when in season. Currently we have garlic and carrots. We have raw milk and butter for sale at the farm. If you would be interested in carrying our products please contact me.
    Thanks,
    Kent Jisha 903-335-1758

  2. Eileen Biggs permalink
    May 17, 2010 6:40 pm

    You had some information about volunteering a couple of weeks ago. Do you still need any and if so, who would I get in touch with?
    Thanks!

  3. stacy thomas permalink
    May 18, 2010 1:35 am

    What is the fruit (vegetable?) that was in May 15th bin – It’s green, pear-shaped, but the bottom is wrinkled….has a deep crevice on the bottom.
    I looked at the list, but couldn’t place this piece of fruit on it.
    Thanks,
    Stacy

  4. Eileen Biggs permalink
    May 18, 2010 9:01 pm

    As with Stacy,I couldn’t figure out what the fruit/veg., was in the last order. It’s not a mango, much coarser skin and pear shaped.

    • May 18, 2010 9:08 pm

      Sorry for the confusion everyone! It is Chayote Squash – here’s a good description here and even a recipe here.

  5. Emily permalink
    May 25, 2010 9:57 pm

    Hi! I was hoping to check out the store on friday and was curious if you all accepted credit cards. If not, that’s not a problem! Thanks!

  6. May 27, 2010 4:37 pm

    As an educator for an agency of the Texas A&M University System called Texas AgriLife Extension Service, I provide free educational programs throughout Dallas County on topics related to nutrition, health (including diabetes education), food safety, and the importance of participating in regular physical activity (through our Walk Across Texas program). I partner with other agencies, organizations, community groups, etc. to present programs to their clientele. I am interested in talking with someone from Urban Acres to discuss the possibility of collaborating to provide educational programs/information to your clientele.

  7. Christopher Weiss permalink
    June 3, 2010 8:07 pm

    After stopping by the store this past weekend and talking co-ops, where to find TX organic farmers, and home brew, I came across this article in WSJ on Whole Foods professional forager: http://online.wsj.com/article/SB10001424052748704269204575271052617129766.html?mod=dist_smartbrief#project%3DSLIDESHOW08%26s%3DSB10001424052748703561604575282603206647696%26articleTabs%3Darticle).
    Thought you would find it interesting.

  8. heidi permalink
    July 12, 2010 12:46 am

    Would like to know what the large Squash like veggie in our July 10th bin, so we can figure out how to cook it. thank you.

    • July 13, 2010 4:50 pm

      It is just that…a large squash. 🙂 Cook it as you would the smaller kinds – my fave is just cut up, drizzled with olive oil and seasonings and sauteed in the skillet for a few minutes. Makes a great side dish!

      • February 24, 2012 6:50 pm

        Hi Heidi,

        Here are some other ideas for preparing squash:

        1) Slice lengthwise and drizzle with flavored vinegar and/or soy sauce and heat in a toaster oven on the grill setting.

        2) Cut the top off 1/4 to 1/3 down, loosen up the center or cut slots across it and add some butter and a little brown sugar, put the top back on, and bake until tender. Round squash like butternut you can cut just the top and leave most of the bottom. Larger oblong squash you can cut them open like you would a roll for a subway sandwich and do the same thing.

        3) Use recipe ideas for stuffed bell peppers and stuff your squash in a similar manner and bake.

        4) For large squash and zucchini that have little strong flavor of their own, bake them whole until tender the way you would a baked potato (put a few fork holes in them to relieve pressure). Refrigerate until cool enough to handle or cold. Cube and mix in your favorite potato salad recipe. Most will not notice even if you half squash and half potatoes.

  9. July 15, 2010 9:54 pm

    I could almost move to Dallas for this store, had one in Oregon and they grew so fast, just hard to keep the team ( free thinkers) on the same page! AWESEOM JOB!

  10. July 19, 2010 5:27 pm

    Hi Cara! Yes, we are always accepting new members. Last Saturday was Irving’s latest produce day so the next one that you could join in on would be July 31st. Simply go to the How Do I Join? page, download, print and fill out the membership form and mail it in with your payment before next Monday (the 26th). You can also email info@urbanacresmarket.com and let them know it’s in the mail and someone will contact you to get you on the list. Excited to have you on board!

  11. Natalie permalink
    August 7, 2010 3:40 pm

    Could you post a list each time of what is in the bins? We almost always get something we aren’t sure what it is. It would really help when we are figuring out how to cook it. Thanks.

    • August 9, 2010 9:50 pm

      Thanks for the feed back. We’ve been working hard to find a system to where we can let you guys know about new and fun things that are coming from the farms. Stay tuned and hopefully we can start putting something together for you guys!

      Thanks,
      UA

  12. Dena permalink
    August 9, 2010 8:02 pm

    Hi, can someone tell me what the fruit was in our August 7 bin that is round and tastes like a pear?

    • August 9, 2010 9:50 pm

      One of our wonderful farmers has young Asian Pear trees. Yum! Hopefully we can get them for a stretch here. As the years go on they will be the size of traditional Asian Pears that can be as big as Grapefruit 🙂

      Thanks,
      UA

  13. September 12, 2010 10:49 pm

    My husband and I just joined today! We live in Stevens Park, so we’re so excited about picking up our first batch of fresh product just a ways down the street! I write a blog about things I find exceptional and Urban Acres certainly fits the bill! Please find the post about UA here!

    http://thehiddenlist.com/2010/09/vegging-in/

  14. September 20, 2010 5:12 pm

    I was recently out of town for while, and was having trouble keeping up with my pears from the produce share. So I made some homemade air freshener: http://www.eleventytheblog.com/2010/09/farm-fresh-pearpourri.html

    (Gave Urban Acres a nice plug, too 🙂 )

  15. Georgie Grossman permalink
    September 26, 2010 7:49 pm

    Please post your recipe for ginger carrot soup. We have two pounds of carrots and need more ideas.
    Thanks!

  16. Dirk permalink
    October 4, 2010 6:55 pm

    Just picked up our first bin on Saturday. We’ve identified the red leaf lettuce,celery,brocolli,parsely,bok choy…but there is one other green leafy item that has remained unidentified. Could you please help?

    thanks,
    Dirk

  17. October 5, 2010 10:25 pm

    Hi, I’m a volunteer with a group down in the Texas Hill Country (Wimberley), called The Bountiful Sprout (www.bountifulsprout.org). We are doing something similar to what you do, only without the farm store (yet). Only problem is, our website sucks, and yours is fantastic! We are using some free software that we got from the guy who designed the Oklahoma and Nebraska food co-ops, but the website they set up to go with it is dull, dull, dull! And confusing! Anyway, all the members are out scouting their favorite websites to see if they can find a web designer talented enough to help revamp ours. Can you recommend the person who did yours?

    Becky Lane

    • October 7, 2010 2:20 am

      Becky,

      Thanks for your kind words. We actually do all of our own work here at Urban Acres. We’ve been lucky enough to have some amazing talent that puts our website, newsletter, and communication together. We’d love to see if Urban Acres can help you guys. Hopefully one day we can open up a store in your neck of the woods.

      Come see us in Dallas!
      UA

  18. October 31, 2010 7:30 pm

    A last-minute Halloween post on my blog: http://www.eleventytheblog.com/2010/10/is-it-still-halloween.html …the second feature is of a cooking project with butternut squash from the bin. (And a mention of UA of course!)

  19. Anye permalink
    January 17, 2011 5:46 am

    What are the herbs in this week’s bin?

    • January 17, 2011 6:20 pm

      Anye – it’s fresh oregano!

      • Anye permalink
        January 17, 2011 6:33 pm

        Excellent, that’s what I was hoping it was although the shape of the leaves seemed off from the pics I looked up online. I have a cold so can’t smell right now 🙂

        Guess it will be pasta week!

  20. Jessica Grimes permalink
    February 8, 2011 2:17 am

    any plans to set up a stand in Denton County? Perhaps in the cit of Denton!
    Id help in any way needed to make this happen!

    • February 8, 2011 2:02 pm

      Good thought, Jessica, we’re always open to talking about other locations!

  21. Ellyse permalink
    March 9, 2011 5:08 pm

    How do you guys go about opening up a “farmstand” pick up location? Are you guys planning on opening up any more locations? like maybe in the Flower Mound/Denton area??

    • March 9, 2011 9:14 pm

      Hi Ellyse! Thanks for your comment. We’re always open to it – we just need to have a pickup location in the area and enough of a local interest to start one. It’s best if we start with a church, fitness center, community center, a group that already has interest so we don’t have to start from scratch. If you have any ideas, let us know! We are currently working on new locations in Richardson and Allen/Wylie.

      • Anye permalink
        March 9, 2011 9:36 pm

        FWIW, I’d love a farm stand location in the Arlington area. It’s a bit of a trek to Oak Cliff and not much closer to the nearest farm stand in Irving!

    • Sherene permalink
      March 9, 2011 9:20 pm

      is this Ellyse Hollrah?

  22. Cameron permalink
    June 29, 2011 7:45 pm

    When are you guys gonna do this?

    http://abcnews.go.com/Technology/austin-grocery-store-package/story?id=13948522

  23. Jenny permalink
    February 6, 2012 1:11 pm

    How long is the committment when you sign up for the co-op?

    • February 7, 2012 10:45 pm

      Hi Jenny,

      There is no commitment, but once you join, your membership lasts for 1 year. That doesn’t mean you have to keep getting produce for the entire year, though. But we hope you will! 🙂 Let us know if you have any other questions!

  24. Tyler Nicholson permalink
    February 13, 2012 8:55 pm

    I know you carry organic and raw milk, do any of these come in glass bottles?

    • February 14, 2012 10:28 pm

      Hi Tyler! We actually do not carry raw milk – we are not allowed to do that per Texas law. But we do carry organic milk – 2 options that are both LOCAL: 1) Texas Daily Harvest low-pasteurized non-homogenized milk and 2) County Line Organic milk. Come check it out!

  25. Marie permalink
    March 13, 2012 1:29 am

    Any plans yet for a stand in denton? I know some farms use the albertsons on university as a CSA pickup. Please, please, please…..I need my fruits and veggies!!! 😉

    • March 20, 2012 11:53 pm

      Hi Marie! Thanks for your interest! Not yet 🙂 But it could be in the near future! We just need enough interest in the area and a host location with an inside area.

  26. Jessica permalink
    March 20, 2012 2:24 am

    trying to figure out everything I got in this past share. I received somthing that looks like a celery stalk at the bottom but has a dark leafy green on top. Can someone please help and let me know what vegetable this is?

    Thanks

  27. Janette permalink
    April 27, 2012 10:11 am

    Did y’all fill the spot for help for the White Rock location yet? I sent a couple emails to let Liz know I would be happy, no ecstatic to be able to help!!!

  28. May 20, 2012 9:56 am

    Mentioned you in my blog today! I hope this will make more people aware of the great service you’re offering to folks in our area:)

    http://mymothersdaughter.net/2012/05/an-abundance-of-good-stuff/

    • May 20, 2012 1:10 pm

      Awesome Chris, thanks so much! I’m going to email you about doing a future Member Highlight for us…it’d be great to have someone from the new Arlington location!

  29. Jessica permalink
    May 25, 2012 12:36 pm

    Please! No more beets in the shares! And why is there barely any fruit lately? We have fun with this program, but this is getting annoying! Who eats beets every week??

    • May 25, 2012 1:47 pm

      Hi Jessica! Thanks for letting us know! We’re so sorry you’re getting sick of the beets…have you tried Beet Chips? They’re amazing, and you can use up a bunch of beets at once. https://urbanacres.wordpress.com/2012/05/21/beet-chips-from-the-urban-poser/ We’re right in the middle of the wonderful Texas produce, so almost everything we have right now is what’s locally grown here in Texas. We’ll have Texas plums this weekend and more fruit such as berries coming soon! Thanks so much for your support 🙂

  30. May 28, 2012 10:11 am

    check out this recipe for another way to use those beets!

    http://mymothersdaughter.net/2012/05/arugula-salad-with-roasted-beets-and-gorgonzola/

  31. June 6, 2012 2:29 pm

    I’m a HUGE fan of Urban Acres. I’m so glad that I found them. I am promoting them on my blog this week. After taking a few weeks off from writing, I am so happy to return with Urban Acres being one of the main focuses on my insert. Hopefully, it will bring more customers! So happy with the produce!

    • June 6, 2012 10:30 pm

      Suzanne, So kind of you! LOVE your site! Will email you about being featured on our site. Thanks so much for saying hi and for all your support!

  32. Renee permalink
    July 31, 2012 9:23 am

    I would join if you had a pick up closer to Rowlett.

    • July 31, 2012 1:11 pm

      Hi Renee!

      Thanks so much for your interest in joining us! We’ve had tons of people in the Rockwall/Rowlett area who want us to put a farm stand there. We are working on a way to make that happen with our current situation. We don’t have the resources yet to add another pickup that far away, but we’ll keep you posted when we do!

  33. Kristin DeFrancisco permalink
    September 7, 2012 9:32 pm

    My co-worker received rhubarb in her share last week and I did not. Wondering why?

    • September 13, 2012 10:26 pm

      Hi Kristin! We didn’t have any rhubarb in the shares. She must be referring to the red chard 🙂

  34. Rebecca Livengood permalink
    September 12, 2012 12:51 pm

    Hello I can’t wait to get started with the co op!! So I bought through Groupon and now I kinda don’t know what to do!! When can I pick up my first produce? Do I need to call or let you know in advance? If so who do I get in contact with?
    Thank you so much
    Rebecca Livengood

    Ps Any other information I need to know or thatight be helpful please fill me in!
    Thanks again

    • September 13, 2012 10:24 pm

      Hi Rebecca! We’re so glad to have you! 🙂 Once you purchase your Urban Acres Groupon, you receive an email that includes the exact steps to redeem your Groupon on our site. At that time, you choose your location and you’ll be notified of your first produce pickup. If you have any more questions, please let us know!

  35. pat permalink
    November 10, 2012 11:10 pm

    Hi Urban Acres I’ re come to shopping your store today at noon and see many interesting products such as meat or else. i just wondering that if i am your member what products that i can order. Al right i hope to shop to your store next friday if I’ re got a free times.

    • November 12, 2012 9:20 am

      Hi Pat, Thanks for your message! As a member, you get 5% off every purchase in our store. If you want to enroll in the “co-op style produce” you can pick up at our store, or at any of our farm stand locations. If you pick up at one of our farm stands, you can order items such as pastured local farm eggs or local honey as an addition to your produce share. If you have any other questions, let us know!

  36. November 25, 2012 9:53 pm

    Hello, I can’t find where it lays out what happens if you no longer can purchase bins in the co-op. I understand you get 3 holds. Is it a yearly subscription or commitment? Thanks so much for the feedback!

    • November 27, 2012 9:42 am

      Hi there! Love your blog, thanks for contacting us! Once you join, your membership fee is good for 1 year from the date you joined. Yes, you can use 3 holds a year where you can stop receiving produce and not be charged. If you want to completely cancel, you can do that at any time as well. There is no certain length of commitment though.

  37. Deborah permalink
    November 29, 2012 7:23 am

    I’d like to join but see your Park Cities pickup is about to change…any idea to where yet?- thankyou Deborah

Trackbacks

  1. Important and Helpful Changes For Members: Introducing Farmigo! « Urban Acres
  2. Produce Frequently Asked Questions « Urban Acres

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