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Important and Helpful Changes For Members: Introducing Farmigo!

September 7, 2012

We have some very exciting news for our Urban Acres members today!

Introducing Farmigo

Effective Monday, September 10th, we will begin using Farmigo to manage all of our members’ produce share accounts.  Farmigo is an amazing online tool built specifically to connect people like you with fresh food directly from companies like Urban Acres and local farms.  All members who are actively receiving produce will get an email next week with their Farmigo account information.

Here are a few of the benefits members will experience when using Farmigo:

1. Manage your online Urban Acres produce account profile.  You’ll have the ability to place your account temporarily on hold, change your pickup site or share, update your personal information, change your email address, and much more!  This means you don’t have to email us every time – yay!

Sample of summary page in Farmigo account

2. Choose one of Farmigo’s convenient payment options.  You can pay for 1, 2, or 6 shares at a time.

Sample of payment options in Farmigo account

3. Add a recurring egg order to your produce share.  Add it once, and you’re done!  You won’t have to place a new order each week, and you can change/delete your egg order whenever you like.

COMING SOON!  Purchase more items from us through the Urban Acres webstore.

In short, the new system through Farmigo is going to be pretty awesome for everyone involved!

SO, NOW WHAT?

Just look for an email from us next week with your login info for the Farmigo website.  You will log into the Farmigo website and set up your payment plan for your produce.  All active members will need to set up new billing information on the Farmigo website, but it will only take a minute or two!

FAQs

Will my info be secure with Farmigo?
Farmigo uses trusted encryption software to protect their site. They work with industry-leaders like Paypal to process transactions and have implemented Transport Layer Security (TLS) to provide communications confidentiality over the Internet.

What if I don’t understand how to use my account on Farmigo?
Farmigo has made the system very user-friendly, and we know you’ll love it.  If you need help, just ask us.

What if I’m currently paying by check?
If you are paying by check, you may continue to do so, but we think you’ll like the Farmigo system for easy online payments.

ANY OTHER QUESTIONS?  We’re here to help!  Don’t hesitate to contact us.

Thanks so much for your support, and please stay tuned for more info…

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2 Comments leave one →
  1. Nick permalink
    October 11, 2012 9:50 am

    A direct link to Farmingo on your home page would be very helpful (or an obvious one if I’m missing it).

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